TM and Digi collaborate to deliver high speed broadband to more Malaysians

Press Release
July 13, 2020

Collaboration enables both players to deliver enhanced service experience and boost economic growth towards accelerating Digital Malaysia

Telekom Malaysia Berhad (TM) through its global and wholesale arm, TM WHOLESALE and Digi Telecommunications Sdn. Bhd (Digi) today announced a collaboration on nationwide broadband access service coverage in line with Digi’s commitment to provide connectivity options to more customers. The collaboration demonstrates both companies’ commitment in delivering the best digital experience to Digi’s subscribers in Malaysia via TM’s resilient fibre connectivity.

With the agreement in place, TM will provide Layer 3 HSBB Network Service to Digi, enabling the digital service provider to extend its footprint to more areas across the country including Sabah and Sarawak, leveraging on TM's extensive and robust fibre network infrastructure.

The agreement was signed by Amar Huzaimi Md Deris, Executive Vice President, TM WHOLESALE and Loh Keh Jiat, Chief Marketing Officer, Digi.

Commenting on the collaboration, Amar Huzaimi said, "The Covid-19 pandemic has proven that people and organisations rely heavily on internet connectivity for online communication and digital tools to stay connected and stay productive while at home. We are excited to establish yet another collaboration with Digi, which reflects our shared commitment of ensuring seamless, stable and always-on connectivity for Malaysians, and this remains essential to revive Malaysia's economy post-pandemic and beyond. As the national telecommunications and digital infrastructure provider to drive the nation’s Digital aspirations, TM has always been a strong advocate of infrastructure sharing and this industry level collaboration using our HSBB network service as the platform reiterates our commitment towards accelerating broadband adoption. As such, we will continue to play our unique role as a neutral provider by providing open access for access seekers amongst fellow industry players. This will pave ways for wider and more creative offering of internet packages for Malaysians, true to our promise to “Make Life and Business Easier for a Better Malaysia."

According to Loh, “This collaboration with TM will enable Digi to connect an additional 3 million households across the country with fibre internet services, providing more customers the option to enjoy total connectivity experience at home and on-the-go with us. We have always viewed collaborations as a positive way to deliver efficient and widespread access to Malaysians nationwide, which is even more important to support our customers’ connectivity needs during this time.”

This collaboration facilitates both key industry players to fully utilise its infrastructure efficiently to avoid unnecessary duplication, in line with the Government's call for greater industry cooperation. Leveraging on existing infrastructure also allows service providers to focus on rolling out their services in areas where it matters, thus increasing reach and enhancing customer experience while addressing the digital divide. This will ultimately benefit both consumers and businesses by enriching Malaysians with world-class, superfast connectivity, further improving broadband penetration throughout Malaysia.

For more information on Digi’s products and offerings, visit and for more information on TM WHOLESALE’s domestic and international communication services and solutions, visit