Digi more than doubles LTE coverage in Klang Valley

Press Release
May 20, 2015


For immediate publication

Digi more than doubles LTE coverage in Klang Valley
Committed to maintain LTE rollout momentum nationwide with deep focus on network quality improvements

PETALING JAYA, 21 May 2015 - Digi Telecommunications Sdn Bhd (Digi) announced today that the fastest growing network in Malaysia is now expanded to more areas in the Klang Valley, more than doubling the company's LTE footprint in this area. This benefits the telco's customers in the Klang Valley with high-quality, consistent LTE services.

Albern Murty, Digi's Chief Executive Officer said Digi's effort to bring LTE services to more Malaysians nationwide echoes the government's ambition to ensure greater access to internet services for all and to improve coverage quality in the longer term. Together with Digi's existing 3G coverage, bringing expanded LTE services in the Klang Valley is aligned to the Economic Transformation Programme's (ETPs) call for improving broadband access for 80% of the populated areas in Greater KL with a target of a 2Mbps minimum speed.

"Our commitment to expand LTE coverage in the Klang Valley and across Malaysia reflects the company's long term plans to continue investing heavily in its network to deliver internet for all Malaysians. In the last three years, we have invested RM2.3 billion in CAPEX to modernise and strengthen our network. This year, we are committed to invest RM900 million in CAPEX for our network, part of which is to fast track LTE rollout and extend the benefits of high-quality internet connectivity for all," said Murty. Digi aims to maintain this LTE rollout momentum in the coming years, focusing on areas with a strong demand for LTE services and devices, and where it serves to make a real difference in bringing internet to more people nationwide. Digi's LTE population coverage in the Klang Valley stands at 79% and 33% nationwide.

With the progressive network rollout, the company also has a deep focus on improving network quality to provide customers with the best for internet experience. In the next few quarters, Digi will be overlaying 1800 Mhz and 2600 Mhz spectrum for LTE. This will simultaneously increase network coverage, boost capacity and significantly improve both indoor and outdoor internet experience in the Klang Valley. In tandem, Digi continues to see marked network quality improvements with lower drop call rates, higher call set-up success rates, and increased data quality - all contributing to higher growth of customer satisfaction.

"Today, the internet segment is widely projected to be the fastest growing segment in the telco industry - the future is all about the internet. Our focus is to continue to ensure everyone has access to quality internet services nationwide fueled by significant improvements in our network performance and coverage, the proliferation of a wider range of affordable smartphones bundles including choices under RM200, and innovative digital service offerings to fit different customer usage patterns," Murty said.

"With LTE-enabled devices becoming increasingly more affordable, we make sure that our plans are always geared towards empowering Malaysians to benefit from the internet. We always look for avenues to lower barriers of entry to internet access and inspire people to start exploring and thinking of how they can best optimise the internet's endless possibilities. Now everyone has the opportunity to experience what LTE has to offer - from faster HD video and music streaming to smoother video chatting, as well as instant downloading of apps and sharing on social media," added Loh Keh Jiat, Digi's Chief Sales Officer.

Digi will be hosting a four-day roadshow starting today at One Utama, where customers can sign-up for the new range of LTE postpaid DG Smart Plans, iDiGi Plans and Broadband plans. Customers have a choice of premium devices like the iPhone 6 to more affordable options such as the Lenovo A606, Meizu MX 4 and Honor 6, available for free with selected DG Smart Plans. Existing Digi prepaid and postpaid customers can begin enjoying 4G LTE on their LTE-enabled devices with a free LTE SIM upgrade redeemable at the roadshow itself

Customers will also enjoy Digi's special 20th Anniversary RM1 million prizes giveaway for new and existing Digi customers who sign-up or purchase items at the roadshow. Additional 20th anniversary promotions for Digi postpaid customers include up to RM240 rebate for 12 months or select range of free smartphones for new DG SmartPlan sign-ups; up to RM60 rebate for DG Smart Family plan for 12 months, and friends who switch to Digi will get up to RM200 extra rebates. Enterprise customers will also enjoy free MobiFis, smartphones and data for selected Biz Plus plans

Digi's 4G LTE services are currently available in the Klang Valley, Penang, Johor Bahru, Kuantan, Kota Kinabalu, Tawau, Labuan, Kuching, Miri, Bintulu, Kampar, Langkawi and Port Dickson

For more information on Digi's latest 4G LTE offerings, please visit: www.digi.com.my