Digi Challenges Industry Norm With Game-Changing Postpaid Family Plan

Press Release
August 8, 2017

  • Digi redefines the way customers manage supplementary lines for families
  • Unlimited calls and Internet quota up to 120GB for a worry free 4G Plus internet experience from only RM150 per month, all managed in a single bill

SHAH ALAM, 9 August 2017 - Digi Telecommunications Sdn Bhd (Digi) is once more challenging telco industry norms and redefining the rules with its all-new Digi Postpaid Family Plan.

"We constantly listen to consumers and one problem they face today with their telcos is difficulty in managing mobile phone plans for multiple family members. We looked at how we could simplify our products to offer more convenience for our customers and we came up with our new Digi Postpaid Family Plan,'' said Digi's Chief Marketing Officer Loh Keh Jiat.

With the newly launched Digi Postpaid Family Plan, customers can now group up to five family members in a single bill for simplicity. The new Digi Postpaid Family Plan eliminates having to manage separate phone and mobile internet bills as well as the need to choose suitable plans for each family member.

With up to 5 family lines per plan, and a large Internet quota of up to 120GB per month, everyone in the family has the freedom to experience Digi's consistent 4G Plus network. On top of that, everyone gets unlimited calls to all networks. All these features are available to customers starting from as low as only RM150 a month.

Customers are also encouraged to download the latest MyDigi App today from the Google Play Store or App Store to manage their family's Internet usage in real-time.

''We continue to challenge the norm and offer more value while simplifying our products. With the new Digi Postpaid Family Plan, customers no longer need to deal with confusing supplementary plans, separate pricing, internet quotas and having to track usage on top of paying multiple phone and internet bills. Now, with just one plan, they get up to five lines that all share the same quota and offer the same great value for every family member,'' Loh added.

"The new Digi Postpaid Family Plan also extends our mission to offer Freedom to Internet to all our customers. As families often have many bills to pay, we want to provide a convenient, worry-free way to experience our 4G Plus network while bringing them cost savings every month," Loh said.

Digi's consistent, high speed 4G LTE network today reaches 86% of Malaysians in 295 cities and major towns while its faster LTE-Advanced (LTE-A) network covers 45% of populated areas in the country covering 80 cities and towns. The company's newly activated 900MHz spectrum also promises customers stronger indoor coverage, wider outdoor coverage and better internet capacity to enjoy with the whole family.

The new Digi Postpaid Family Plan is available for a limited time. Existing Digi customers can also benefit from it by switching over to this new plan at their nearest Digi Store. To find out more about the new Digi Postpaid Family Plan and the location of a nearest Digi Store, please visit Digi.my/family.