DiGi's innovative high speed technology for the business community
ING Insurance agents expected to gain through speedy access and widest network coverage in Malaysia
Kuala Lumpur, 21 September 2005 - Malaysia's first high speed mobile network provider, DiGi, today announced its partnership with ING Insurance Berhad to provide high speed network access for the ING insurance agents who are always on the move to be able to access the agency network portal wherever they are in the country.
This is the first such partnership between a telco and an insurance company where the technology is adapted to gain a competitive business advantage.
Using DiGi's technology, ING Insurance agents can now use a mobile phone, a laptop/PC via PCMCIA card or a PDA to access customer information, policy status and related matters, enquiries, commission information and check on the policy status, sales achievements versus incentive trip information instantly. This will enable the agents to provide better services to their customers, as information is literally at their fingertips.
Chee Pok Jin, Chief Marketing Officer of DiGi, said: "We believe that technology should work for people and our partnership with ING Insurance is one way of enabling businesses to gain a strong competitive edge through DiGi's HighSpeed Mobile Network.
"In our day and age when mobility is increasingly a way of life, technology should continually challenge standards and create value by lifting us onto the next level of life, whether work or play."
Chee added that DiGi was proud to be associated with ING as they both shared a commitment to providing the best support and services possible to their customers.
Rien Hermans, Executive Vice-President, Retail Financial Services, of ING Insurance said that DiGi is one of the first few partners selected to offer a choice of seamless voice and data packages to the ING agency force.
Hermans said: "We have more than 9,000 agents who are located across the country, so it was crucial that we select a partner who would be able to provide us with a combination of top-class technology and coverage.
"On that basis, we chose to partner with DiGi to offer our agents a choice of technology to adapt for seamless connectivity, so that they can conduct their business with speed and ease, and with minimum interruptions."
The partnership between DiGi and ING Insurance is expected to enhance competitiveness in the insurance industry which has in recent years shown significant growth and an increasing number of professionals entering the agency force.
DiGi is a leading mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We create value for our customers by selecting the most appropriate cutting edge technology so that they benefit from products and services that give them choice, convenience and control.
We have an established presence as a leader in voice and data prepaid services with a number of firsts that have set industry benchmarks for creativity and innovation. These services are offered under the Beyond Prepaid brand name. Our postpaid service under the Horizon Postpaid and Discover Business Solutions brand names deliver high quality voice as well as value-added mobile content and data services to both individual and corporate customers.
ING Insurance Berhad
ING is a global financial institution of Dutch origin offering banking, insurance and asset management to over 60 million private, corporate and institutional clients in more than 50 countries. With a diverse workforce of over 114,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
In Malaysia, ING Insurance provides all classes of insurance ranging from life insurance, general insurance and employee benefits. ING Insurance has the financial strength, experience, service centre network, as well as a team of well-trained staff and agents to serve its over 1.5 million customers nationwide. As at the end of 2004, its total asset worth was RM6.6 billion, with a paid-up capital of RM140 million.